Legal Document

995bet Terms and Conditions

This document outlines all the terms for using the 995bet platform, including account management, payments, bonuses and responsible gaming guidelines. Please read the entire document carefully before using the site.

For ages 21+ Last updated: 2025
These terms and conditions were last updated in 2025. Users will be notified of any future changes.
Section 01

Definitions and Interpretation

The following terms used in these terms and conditions carry specific meanings that apply throughout this document.

  • "Platform" or "Site" refers to the 995bet website and its associated mobile application.
  • "User" or "Member" refers to any person registered on the platform.
  • "Account" refers to a user's personal registered profile through which the platform's services can be accessed.
  • "Bonus" refers to any promotional offer provided by 995bet, which comes with specific wagering conditions.
  • "Wagering Requirement" refers to the total amount that must be wagered before bonus funds can be withdrawn.
  • "Deposit" refers to adding funds to a user's account.
  • "Withdrawal" refers to taking funds out of an account.

These terms and conditions have been drawn up in accordance with applicable laws of Bangladesh and apply to users located in Bangladesh.

Section 02

Eligibility and Registration

2.1 Age and Eligibility

To register on the 995bet platform and use any of its services, a user must be at least 21 years of age. Anyone below this age may not register or place bets on the site. By registering, the user confirms that they meet this age requirement.

Important: 995bet reserves the right to close any account belonging to a person under 21 at any time, and the remaining balance in such an account may be forfeited.

2.2 One Account Policy

Each user may open only one account. If a single person is found to hold multiple accounts, all accounts will be closed and any bonuses will be cancelled. Members of the same household who wish to open separate accounts must contact 995bet customer support and obtain permission beforehand.

2.3 Accuracy of Information

All information provided at registration — including name, date of birth, phone number and payment details — must be accurate and truthful. 995bet reserves the right to close any account opened with false or incorrect information.

Section 03

Account Management

3.1 Login and Security

The user is solely responsible for the security of their account. Sharing a password or allowing another person to use the account is a violation of these terms. If a password is lost or unauthorised access to an account is suspected, contact the 995bet support team immediately.

3.2 Verification Process

For withdrawals or large transactions, 995bet may request a national identity card or other documents to verify identity. Withdrawals may be temporarily held until this verification process is complete.

3.3 Right to Close Accounts

995bet reserves the right to temporarily or permanently close any account without prior notice in cases of terms violations, evidence of fraud, or any suspicious activity.

Section 04

Deposits and Withdrawals

4.1 Payment Methods

995bet currently supports bKash, Nagad and Rocket for deposits and withdrawals. Transactions can be completed quickly and securely through these three mobile financial services.

4.2 Minimum Amounts

  • Minimum deposit: ৳300 (per method)
  • Minimum withdrawal: ৳500

4.3 Withdrawal Timeframe

Approved withdrawals are generally processed within 15 minutes to 2 hours. However, this may be delayed in special circumstances or when verification is required.

4.4 Transaction Responsibility

It is the user's responsibility to ensure the correct payment number and account details are entered. 995bet is not liable if a transaction fails or funds are sent to the wrong destination due to incorrect information. Contact the support team immediately for any transaction issues.

Section 05

Bonuses and Promotions

5.1 Welcome Bonus

New members at 995bet receive a 100% bonus on their first deposit, up to ৳10,000. For example: a deposit of ৳1,000 earns a ৳1,000 bonus — giving a total balance of ৳2,000. To withdraw this bonus, the bonus amount must be wagered 20 times, meaning ৳1,000 × 20 = ৳20,000 must be wagered.

Please note: A bonus is not cash — it cannot be withdrawn before the wagering requirement is met. If a bonus is cancelled without the wagering requirement being fulfilled, only the user's own deposited funds may be withdrawn.

5.2 General Bonus Terms

  • The welcome bonus can be received only once per account.
  • Bonuses cannot be transferred from one account to another.
  • Cashback does not apply to bets placed with bonus funds.
  • 995bet reserves the right to modify or cancel any promotion.

5.3 VIP Cashback

Regular members receive weekly cashback benefits through the VIP programme. Cashback is calculated on the net loss for that week (total losses minus total winnings). For example: a Gold tier member with a net loss of ৳20,000 in a week receives cashback of ৳20,000 × 0.9% = ৳180.

Section 06

Gaming Rules

6.1 Validity of Bets

A bet is considered valid only when it has been successfully registered in the 995bet system and the user's account had sufficient balance at the time. If a bet is not completed due to a network or server issue, the amount will be automatically returned to the account.

6.2 Sports Betting

Odds displayed in sports betting are subject to change. If a match is cancelled or postponed, the stake for that bet will be refunded in accordance with the applicable rules. For live in-play betting, the most recently updated odds will apply.

6.3 Casino and Slot Games

The results of casino and slot games are determined entirely by a Random Number Generator (RNG). 995bet does not interfere with game outcomes. The RTP (Return to Player) information for each game is available in the game's information display.

6.4 Live Casino

If a connection is lost during a live casino game, the result of that round will remain recorded in the system and will be applied accordingly. The live dealer's decision is final.

Section 07

Prohibited Activities

The following activities are strictly prohibited on the 995bet platform:

  • Abusing the bonus system or attempting to exploit it strategically.
  • Opening multiple accounts to collect bonuses.
  • Registering an account with false information.
  • Hacking, manipulation or exploiting any technical vulnerability.
  • Attempting to obtain another user's account information.
  • Using 995bet for money laundering or illegal transactions.
  • Using the platform for commercial purposes (beyond personal entertainment).

If evidence of involvement in any of the above activities is found, the account will be closed and the relevant authorities may be notified.

Section 08

Responsible Gaming

995bet believes that betting is a form of entertainment and not a source of income. We encourage all our members to play safely and within their limits. Please read our Responsible Gaming guidelines page for full details.

  • Contact support to set your weekly or monthly betting limits.
  • If you feel your control over betting is diminishing, request a temporary account suspension for a period.
  • Avoid betting under the influence of alcohol or when under emotional stress.
  • It is the ethical responsibility of every adult to keep those under 21 away from betting.
Section 09

Privacy and Data Protection

The rules governing the collection, storage and use of users' personal information are set out in 995bet's Privacy Policy. By using the site, the user is also considered to have agreed to that policy.

  • 995bet never sells users' personal information to third parties.
  • All transactions are secured with SSL encryption technology.
  • Payment information is processed directly through the relevant mobile financial service.
Section 10

Limitation of Liability

995bet's platform services are provided on an "as is" basis. 995bet will not be liable for any losses in the following circumstances:

  • If a bet fails due to an internet disconnection or technical error.
  • If a payment is delayed due to an issue with a third-party service provider.
  • If the service is unavailable during unplanned server maintenance.
  • If account information is compromised due to the user's own negligence.

Betting is inherently risky. Users access the platform with full awareness of this risk. 995bet is not obliged to compensate for any funds lost.

Section 11

Changes to Terms

995bet reserves the right to change, revise or update these terms and conditions at any time. Where significant changes are made, an attempt will be made to notify members through their registered contact details. However, continued use of the site after any changes will be considered acceptance of the updated terms.

For this reason, users are advised to visit this page regularly and stay familiar with the latest version. For answers to common questions, see our Frequently Asked Questions (FAQ) page.

Section 12

Contact and Support

For any questions, complaints or clarifications regarding these terms, the 995bet support team is always available to help.

  • Live Chat: 7 days a week, 24 hours a day — in Bengali and English.
  • Email: [email protected]

To learn more about 995bet, read our About Us page, which contains detailed information about the platform's services.

Use 995bet in accordance with all the terms set out in this document and enjoy it safely and responsibly.

Have questions? Get help

Our support team is available 24/7 — speak in Bangla and get your issues resolved.

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