Responsible Gambling at 995bet — Your Safety Is Our Top Priority
Gambling should be entertainment — not a burden. 995bet believes every player should be aware of their limits and seek help when needed. This page covers all aspects of responsible gambling in detail.
Minors are strictly prohibited from accessing this platform
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Playing is strictly prohibited for anyone under 21 years of age
Age Requirement
To participate in any form of gambling on 995bet — including casino games or sports betting — you must be 21 years of age or older. Age is verified when opening an account, and additional identity documents may be requested in cases of doubt. Minors are not permitted to create or use an account.
To prevent underage family members from accessing your account, use a strong password on your device and make sure you are logged out. Full details on the age verification process and account usage rules are available in the 995bet Terms and Conditions. Accounts registered with a false identity or concealed age may be cancelled and any funds held may be forfeited.
Tools to Set Your Own Limits
995bet provides a number of tools to help players stay in control of their gambling. Using them is entirely voluntary and they can be activated at any time.
Deposit Limit
Set a maximum amount you can deposit per day, per week, or per month. Once a limit is set it takes effect immediately; increasing the limit requires a waiting period of a few days.
Session Time Limit
Set how many hours per day or per week you will play. A warning will be shown before you reach the limit, and your session will end automatically once the limit is reached.
Loss Limit
Set a maximum loss amount so that no further bets can be placed in the remaining session once that amount is reached. This is the most effective way to avoid large losses.
Cooling-Off Break
If you need a short break, put your account on hold for anywhere between 24 hours and 90 days. No betting or deposits are possible during this period.
Self-Exclusion
If you want to stay away from gambling for a longer period, choose self-exclusion. Once activated, your account will be completely closed for a minimum of six months, and the period can be extended.
Reality Check
A pop-up message will appear at set intervals showing your total playing time and a summary of your activity — this helps bring you back to reality.
Request to Set a Limit
Fill in the form below to let the support team know which type of limit you want. Our 24/7 support team will act promptly.
This request will go directly to our live chat support. You can also contact live chat directly instead of using the form.
Recognise the Signs of Problem Gambling
If you or someone you know shows any of the signs below, seek help in time. These are not signs of weakness — they are the first step toward awareness.
Betting Beyond Your Budget
Gambling with money meant for expenses or savings, or continuing to play by borrowing money.
Chasing Losses
Placing bigger bets after a loss in an attempt to win back what was lost — getting trapped in this cycle.
Unable to Stop
Wanting to stop but repeatedly coming back, and being unable to stick to self-imposed limits.
Neglecting Family and Work
Not spending time with family, neglecting work responsibilities, or damaging relationships because of gambling.
Hiding Your Gambling
A tendency to conceal from family or friends how much you are playing or how much you are losing.
Emotional Instability
Feeling uneasy, anxious, or irritable when not playing, and having mood swings tied to gambling outcomes.
995bet's Commitment — Player Wellbeing Comes First
995bet believes that building a healthy player community is the key to long-term success. That is why we provide responsible gambling tools free of charge on every account and stand by our players through any difficulty. You can learn more about the platform's goals and values on our About Us page.
Where to Turn When You Need Help
Asking for help takes courage. You or your family can get support through any of the channels below.
995bet Live Chat
Contact our 24/7 live chat directly. Help is available in Bengali and English. An agent will respond immediately for account limits, self-exclusion, or any other issue.
Email Support
You can also reach the support team by email. Describe your situation in detail — the team will help while maintaining full confidentiality. Email address: [email protected]
Family and Friends
Open up to someone you trust. Support from loved ones is the greatest strength on the path to recovery. You can also share the information on this page with your family.
Professional Counselling
Consult a mental health professional or qualified counsellor. Both government mental health services and private counselling centres are available in Bangladesh.
Complete Guide to Responsible Gambling
Why Gambling Should Be Entertainment, Not Income
Online betting and casino games are primarily a form of entertainment. They are never a reliable source of income. Every game has a house edge, which means that on average, losses are more likely over the long term. Before playing at 995bet, ask yourself — if I lose this money, will it affect my day-to-day life? Only play with an amount where your honest answer is no.
Budget Planning — The Most Important Habit
Decide in advance how much of your monthly entertainment budget you can afford to spend. Allocate only that portion for betting — never use money meant for food, rent, or your children's education. Keep your weekly or monthly budget in mind before making a deposit, and set a deposit limit on 995bet accordingly. Playing within a budget means less disappointment after a loss and being able to fully enjoy a win.
How to Avoid Gambling on Impulse
Placing bets when angry, frustrated, or upset increases the tendency to take far greater risks. Trying to recover losses by immediately placing a bigger bet — known as "chasing losses" — is one of the most common signs of problem gambling. In such situations, stop the game right away. Rest for a while, take a walk, talk to family — then make a decision.
Self-Exclusion — When You Need a Complete Break
If you feel you have lost control over your gambling, self-exclusion is the most effective step. Once activated, your account will be completely deactivated — for a minimum of six months. No marketing messages will be sent during this time. To start self-exclusion, contact 995bet's 24/7 live chat directly.
Privacy and Security
Your account information and transaction details are fully protected. 995bet uses SSL encryption to ensure data security. Read our Privacy Policy to learn how your personal information is collected, stored, and used. Report any suspicious activity to support immediately.
Keep Your Family Safe
Make sure no one else in your household — especially a minor — knows your account password. Log out after every session. Use a PIN or biometric lock on your mobile device. If your child ever gains access to a betting platform on your device, that is not only a legal risk — it is also harmful to a child's development.
Common Questions Answered
For answers to more common questions about responsible gambling, visit our FAQ page, which also covers questions about payments, account management, and bonuses.
Quick Checklist
- Set your budget first
- Activate a deposit limit
- Never bet on impulse
- Stop when you are losing
- Take regular breaks
- Let your family know
- 21+ only
- Seek help if you have a problem
Keep in Mind
There is no guaranteed method to win at gambling. Every game result is independent and previous results have no effect on future ones.